Effective: July 1, 2025

Privacy Policy

Peerborough, Inc. ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, Docby.ai, which provides AI-enhanced document interaction services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

  • Account Information: When you register, we collect information necessary to create and manage your account, such as your name, email address, company/organization name, and password.
  • Usage Data: We collect information on how you interact with our services, such as the types of documents you upload and your interaction patterns with the AI.
  • Communications: If you contact us, we may keep records of your communication and any information shared to address your inquiry.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: We use data to operate our services, provide support, personalize your experience, and continuously enhance Docby.ai.
  • Communication: To send you updates, technical notices, and information about your account or transactions.
  • Security and Compliance: To monitor for fraudulent activity, enforce our Terms of Use, and comply with applicable legal obligations.

3. Sharing of Your Information

We may share your information in the following situations:

  • Service Providers: We may share information with third-party service providers who assist us in delivering our services (e.g., hosting providers, analytics services).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights under data protection laws, such as:

  • Access and Correction: You may request access to or correction of your personal data.
  • Data Deletion: You may request that we delete your information, subject to certain exceptions.
  • Data Portability: You have the right to obtain a copy of your data in a portable format.

To exercise these rights, please contact us at support@grabfield.com.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about our practices.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: support@grabfield.com